ZXX is an Indian beauty brand offering two specialized ranges: Hair2Heart haircare (shampoo, mask, serum) and Skin2Soul skincare (face wash, face serum, face cream). What makes ZXX unique is that our Hair2Heart products work on both chemically treated and natural hair, while our lightweight hair serum provides all-day shine without greasiness. All products are formulated for Indian skin and hair types.

Yes! This is ZXX's key strength. Our Hair2Heart range is specifically formulated to be safe and effective on all types of chemically treated hair, including colored hair, keratin-treated hair, rebonded hair, botox, nanoplastia, straightened hair, permed hair, bleached hair, and highlighted hair. The sulfate-free, gentle formulations won't strip color or compromise your treatments.

Yes! All ZXX products are 100% cruelty-free. We never test on animals. Our Skin2Soul range is dermatologically tested and formulated with sensitive skin in mind, free from harsh chemicals, parabens, and sulphates. Many customers with sensitive, reactive skin use our products successfully without irritation.

ZXX Beauty products are available for purchase on our official website with delivery across India. We ship to all major cities, including Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, and Pune, as well as tier 2 and tier 3 cities. Standard delivery takes 3-7 business days depending on your location.

ZXX stands out because our Hair2Heart serum is lightweight and non-greasy (unlike heavy serums that weigh hair down), our shampoo and hair mask work on both treated and natural hair, and our entire range is formulated specifically for Indian climate conditions. We focus on inclusive beauty products that work for everyone, people of all ages, and not just specific hair or skin types.

The Hair2Heart Serum is specifically designed for chemically treated hair. It's lightweight, non-greasy, and safe for coloured, keratin-treated, and straightened hair. Unlike heavy serums, it provides all-day shine without weighing hair down or leaving residue. The formula contains argan oil and keratin proteins that repair damage while protecting treated hair from further harm.

Absolutely! While Hair2Heart Serum is specially formulated for chemically treated hair, it works beautifully on natural, virgin hair as well. It enhances your hair's natural texture, adds shine, controls frizz, and protects from environmental damage – all without making hair greasy or heavy. It's truly versatile for all hair types.

No! This is what makes ZXX Hair2Heart Serum special. It's an ultra-lightweight, non-greasy formula that absorbs quickly into hair. You can apply it in the morning, and your hair stays fresh, shiny, and touchably soft all day without any oily or sticky feeling. Perfect for fine hair, thin hair, and anyone who hates heavy, greasy serums.

For best results with ZXX Hair2Heart Mask, use it 1-2 times per week. If you have severely damaged, dry, or chemically treated hair, use it twice weekly. For healthy hair maintenance, once a week is sufficient. Apply to clean, damp hair, leave for 10-15 minutes, then rinse thoroughly for deeply conditioned, silky hair.

Yes! Sulphates (SLS/SLES) are harsh cleansing agents that strip hair colour and natural oils. ZXX Hair2Heart Shampoo is sulphate-free, paraben-free, silicon-free, and gentle enough for daily use. It cleanses effectively without fading colour or damaging chemically treated hair, making it ideal for maintaining vibrant, healthy hair colour longer.

ZXX Hair2Heart is uniquely formulated to work on both chemically treated hair (coloured, keratin, botox, nanoplastia, highlights, straightened, permed) and natural, untreated hair. The gentle, nourishing ingredients strengthen, repair, and protect all hair types without causing buildup or weighing hair down. This versatility makes it perfect for households where different family members have different hair treatments.

ZXX Hair2Heart products contain proven damage-repair ingredients:
• Argan Oil: Rich in vitamin E and fatty acids for deep nourishment
• Keratin Proteins: Rebuild damaged hair structure
• Panthenol (Vitamin B5): Adds moisture and prevents breakage
• Natural Botanical Extracts: Nourish scalp and strengthen roots
• Squalene: Protects and smooths hair cuticle
These ingredients work together to repair, strengthen, and restore damaged hair health.

ZXX Hair2Heart Serum is specifically designed to be feather-light and perfect for fine, thin hair. Unlike traditional heavy serums, it adds shine, smoothness, and frizz control without weighing hair down or making it look flat. Use just 1-2 pumps for fine hair to get all the benefits while maintaining volume.

Application guide:
• Short/Fine Hair: 1-2 pumps
• Medium Length: 2-3 pumps
• Long/Thick Hair: 3-4 pumps
Apply to damp or dry hair, focusing on mid-lengths to ends. Avoid roots. The lightweight formula spreads easily, so start with less; you can always add more if needed.

ZXX Hair2Heart Mask is designed as a rinse-out deep conditioning treatment for best results. For leave-in conditioning, we recommend using Hair2Heart Serum instead, which is specifically formulated for all-day leave-in use. If you have very dry or coarse hair, you can apply a tiny amount of mask (pea-sized) to damp ends only.

ZXX Hair2Heart Shampoo and Mask are silicone-free to prevent buildup. Our serum contains minimal water-soluble silicones that provide shine and smoothness without heavy buildup. These wash out easily with regular shampooing and don't weigh hair down like traditional silicones, giving you the best of both worlds.

Most customers notice immediate benefits after first use – softer, shinier, more manageable hair. For deeper transformation like improved strength, reduced breakage, and healthier texture, you'll see progressive results over 2-4 weeks of consistent use. Damaged hair takes time to repair, but regular use of ZXX Hair2Heart shampoo, mask and serums shows continuous improvement.

ZXX Skin2Soul Face Serum is dermatologically tested and formulated specifically for sensitive skin. It contains soothing ingredients like niacinamide, hyaluronic acid, and peptides without harsh fragrances, alcohol, or irritants. The lightweight, non-greasy formula absorbs quickly and is suitable for all skin types, including sensitive, reactive skin.

Yes! ZXX Skin2Soul Face Serum is non-comedogenic (won't clog pores) and gentle enough for sensitive, acne-prone skin. The formula provides hydration and active ingredients without heaviness or irritation. If you have active acne or are using prescription acne treatments, you can safely layer ZXX Skin2Soul products in your routine.

ZXX Skin2Soul Face Cream has a lightweight texture that works for all skin types, including oily skin. It provides essential hydration without excess oil or greasiness. The formula balances skin moisture without clogging pores, making it ideal for oily, combination, and acne-prone skin types in India's humid climate.

ZXX Skin2Soul Face Cream is formulated for all skin types:
• Dry Skin: Deep hydration and nourishment
• Oily Skin: Lightweight hydration without greasiness
• Combination Skin: Balances different zones perfectly
• Normal Skin: Maintains healthy barrier and radiance
• Sensitive Skin: Gentle, soothing protection
The balanced formula adapts to your unique skin needs.

ZXX Skin2Soul Face Serum contains powerful actives for glowing, healthy skin:
• Hyaluronic Acid: Deep hydration and plumping
• Niacinamide (Vitamin B3): Brightening and pore-refining
• Peptides: Boost collagen and skin firmness
• Vitamin C: Antioxidant protection and radiance
• Botanical Extracts: Soothe and nourish
These ingredients work together to give you visibly glowing, even-toned skin.

Yes! In fact, layering is recommended for best results. Here's the correct skincare routine order:
1. Cleanse with ZXX Skin2Soul Face Wash
2. Apply 2-3 drops of Face Serum to damp skin
3. Wait 30-60 seconds for serum to absorb
4. Apply face cream to lock in serum benefits.
Layering maximises product absorption and effectiveness.

Yes! ZXX Skin2Soul Face Wash is gentle enough for twice-daily use (morning and evening). The pH-balanced formula cleanses effectively without stripping your skin's natural oils. It removes dirt, oil, makeup, and sunscreen without causing tightness or dryness, making it perfect for both AM and PM routines.

ZXX Skin2Soul products contain minimal natural fragrance from botanical ingredients (not synthetic fragrances that irritate skin). The light scent fades quickly after application. If you're extremely sensitive to any scent, patch test first, though most sensitive-skin users find our products gentle and non-irritating.

Most ZXX Skin2Soul products are safe during pregnancy as they don't contain retinoids, salicylic acid, or ingredients typically advised against. However, we always recommend consulting your healthcare provider or dermatologist before starting any new skincare during pregnancy, as individual circumstances vary.

You can start using ZXX Skin2Soul Face Serum from late teens onwards (18+). There's no upper age limit! Whether you're in your 20s (prevention), 30s-40s (early aging signs), or 50s+ (maintenance), our serum delivers results. Good skincare is about skin health at every age, not just anti-aging.

Complete ZXX Skin2Soul Skincare Routine:
Morning:
1. Face Wash (cleanse)
2. Face Serum (2-3 drops on damp skin)
3. Face Cream (moisturize)
4. Sunscreen SPF 30+ (essential!)

Evening:
1. Face Wash (remove makeup/sunscreen)
2. Face Serum (treatment)
3. Face Cream (night hydration)
This order ensures maximum product absorption and effectiveness!

ZXX Hair2Heart Wash Day Routine (2-3x weekly):
1. Wet hair thoroughly with lukewarm water
2. Apply ZXX Hair2Heart Shampoo, massage scalp gently, rinse completely
3. Apply ZXX Hair2Heart Mask (1-2x per week), leave 10-15 minutes, rinse
4. Towel-dry gently—don't rub!
5. Apply 2-4 pumps ZXX Hair2Heart Serum to damp hair (mid-lengths to ends)
6. Style as usual
Between Washes: Use serum on dry hair to refresh shine and control frizz (1-2 pumps).

Yes! ZXX products work well alone or with other brands. ZXX Hair2Heart complements most haircare brands, though using the complete range gives optimal results. Skin2Soul products layer beautifully with other skincare—just apply products from thinnest to thickest consistency. If using prescription treatments, you can safely use ZXX products around them.

Yes! We ship pan-India to all locations. Delivery Timeline:
• Metro Cities (Delhi, Mumbai, Bangalore, etc.): 3-5 business days
• Tier 2 Cities: 4-6 business days
• Remote Areas: 5-7 business days
Free shipping on orders above ₹1499. Tracking number provided. During festive seasons, delivery may take slightly longer.

Return Policy:
• Returns within 7 days of delivery for unopened, unused products
• Exchanges available for damaged/defective products within 7 days
• Refunds processed within 7-10 business days after return
• Contact customer service with order number and reason
Note: Opened products cannot be returned for hygiene reasons (unless defective).

Standard Delivery:
• Metro Cities: 3-5 business days
• Other Cities: 4-7 business days
• We dispatch within 24-48 hours (excluding Sundays/holidays)
• Tracking number sent via email/SMS
• Festive/sale periods may have slight delays
Order before 2 PM for same-day dispatch (working days only).

Yes! All ZXX products undergo rigorous dermatological testing to ensure safety and efficacy. We test for:
• Skin and scalp compatibility
• Allergic reactions and irritation
• Stability and quality consistency
• International safety standards compliance
Our products follow good manufacturing practices (GMP) and are safe for daily use.

Shelf Life:
• Unopened: 24-30 months from manufacturing (check packaging)
• After Opening: Use within 12 months for best results

Storage Tips:
• Store in cool, dry place away from direct sunlight
• Keep bottles tightly closed when not in use
• Avoid high humidity (if possible)
• Don't expose to extreme temperatures
• Check PAO (Period After Opening) symbol on packaging

Proper storage, maintains product effectiveness and quality!

Yes! ZXX Hair2Heart Serum is excellent for frizz control. The lightweight formula smooths hair cuticles, locks in moisture, and creates a protective barrier against humidity—all without greasiness.
Apply 2-3 pumps to damp or dry hair to tame frizz and flyaways for smooth, manageable hair all day.

You can use ZXX Hair2Heart Serum on both damp and dry hair! Apply to damp hair after washing for heat protection and shine. Use on dry hair anytime to refresh shine, smooth frizz, and add definition. The versatile formula works beautifully either way without heaviness.

Face Serum (ZXX Skin2Soul Serum): Lightweight, concentrated active ingredients that penetrate deeper into skin. Targets specific concerns like ageing, dullness, or dehydration.

Face Cream (ZXX Skin2Soul Cream): A thicker texture that hydrates and seals moisture into the skin's surface. Provides barrier protection and lasting hydration.

For Best Results: Use both together – serum first for treatment, cream second to lock benefits in!

Consider these factors:
• Hair Type: Fine, thick, curly, straight, wavy
• Hair Condition: Natural, colored, treated, damaged
• Scalp Type: Oily, dry, normal, sensitive
• Climate: Humid, dry, changing seasons

ZXX Hair2Heart works for all hair types and conditions, making it an easy, versatile choice for everyone.

Absolutely! All ZXX products are unisex and work equally well for men and women. ZXX Hair2Heart addresses universal hair concerns (damage, frizz, dryness), while ZXX Skin2Soul targets common skin concerns (ageing, dullness, sensitivity) that affect everyone. Great beauty products aren't gendered; they're effective...!

• Email: info@zxxcosmo.com
• WhatsApp: 9893939388
• Instagram: zxxcosmo
• Hours: Monday-Saturday, 10am - 6pm IST

We're here to help you on your beauty journey!